Reporting Health Gateway record inaccuracies
Health Gateway provides patients in BC with secure online access to their health information. It is accessible by anyone 12 and older with a BC Services Card. Health Gateway retrieves patients’ records from other source systems used by health professionals in BC.
To report any concerns about a health record inaccuracy, patients should contact the location where they received care, such as the clinic office or hospital health records department. Any changes must be made in the source system where the patient record was originally entered. For more information, visit .