Registrant support coaches
Registrant support coaching is a service for registrants who require guidance in applying the standards and guidelines to their practice.
Two registrant support coaches are available on an appointment basis.
Helping guide and support registrants
The registrant support coaches act as “thinking partners” to guide and support registrants as they navigate a situation in medical practice, apply relevant standards and guidelines, identify resources, and arrive at their own solution and plan of action.
It is important to note that the registrant support coaches are not representatives of the . They cannot give advice, nor can they approve or endorse a registrant’s proposed plan of action. Similarly, registrant support coaches cannot advise in employment or contract matters, they cannot assist in registration or complaint processes, and they cannot act in the event of a duty to report case.
In matters unrelated to standards and guidelines, registrants should continue to contact the directly to speak with the appropriate department.
Meet the coaches
| Simon PulfreyRegistrant support coach Dr. Simon Pulfrey has practised emergency medicine since 2003 and is currently a clinical professor in the Department of Emergency Medicine at UBC. He has been involved in medical education over the course of his career including serving as CFPC-EM program director at UBC, as an examiner for the CFPC, and as a case-based learning tutor for medical students. He also spent several years involved in medical education in Rwanda and Nepal. Dr. Pulfrey is a certified professional coach with the International Coaching Federation having completed formal coaching training at UBC in 2023. His coaching work is mostly with physicians in the arena of burnout, growth, performance, and regeneration. |
| Willa HenryRegistrant support coach Dr. Willa Henry practised as a family physician in BC and Ontario from 1985 to 2017. She also worked as program director of the UBC family practice programs from 2011 to 2017. Since retiring from clinical practice, Dr. Henry studied professional coaching at Royal Roads University. She is credentialed by the International Coaching Federation at the PCC level and has completed advanced courses in global coaching and team coaching. As a coach, she primarily works with physicians, residents, and medical students. |
Booking an appointment
Registrants can book a 30-minute phone appointment with a registrant support coach.