Strategic Plan 2024-2028

The strategic plan was developed by the Board with input from staff, board members and health partners. 

The themes support and align with our mission, mandate and values. 

It will guide our priorities and goals in a shifting social and regulatory landscape. 

Mission

Serving the public by regulating physicians and surgeons

Mandate

Protecting the public by ensuring physicians and surgeons meet expected standards of practice and conduct

Values

We stay current with our ever-changing cultural and social landscapes. We actively listen so we can learn, grow and adapt as necessary.

We are unbiased, inclusive, and culturally safe and humble. We treat everyone equally with dignity, courtesy and respect, and without discrimination.

We are fair and ethical in our conduct. Our actions and our regulatory proceedings and decisions are unprejudiced and free of bias. 

Our processes and policies are accessible and applied consistently. We provide clear, relevant, and timely information about our mandate and work.

Our overriding interest is the protection and safety of the public. We are committed to fulfilling this role to ensure physicians and surgeons meet expected standards of practice and conduct.

Indigenous collaboration

To be a supportive and dedicated partner to Indigenous communities and organizations, building authentic relationships and understanding.

Collaborate with Indigenous partners and organizations to develop bylaws, policies and processes to address their specific health-care needs. 

Use and share quantitative and qualitative data to inform improvements in the accessibility, support, and cultural safety of the complaints process for Indigenous Peoples.